Privacy Policy

1. Introduction

Xuperson (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://policies.xuperson.com and our mobile application (collectively, the “Platform”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”).

2.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

Register on the Platform.
Express an interest in obtaining information about us or our products and services.
Participate in activities on the Platform (such as posting messages in our online forums or entering competitions, contests, or giveaways).
Contact us for support.

The specific types of Personal Information we collect may include:

Identity Data: Name, username, or similar identifier.
Contact Data: Email address, telephone number, billing address, delivery address.
Financial Data: Payment card details (processed securely by our payment processors).
Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

2.2 Information Collected Automatically

When you visit our Platform, our servers automatically collect information known as “Log Data” and “Usage Data.” This may include:

Device Information: IP address, browser type, operating system, device model, unique device identifiers (IDs).
Usage Information: Pages you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
Location Data: Approximate location data (e.g., derived from IP address) to improve our service delivery.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our Platform and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. For more detailed information, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

Provide and Maintain Service: To operate our Platform and deliver the services you have requested.
Manage Your Account: To manage your registration as a user of the Platform.
Process Payments: To process your transactions and manage your orders.
Communication: To contact you regarding your account, security updates, and administrative information.
Marketing: To send you marketing and promotional communications (you can opt-out at any time).
Safety and Security: To monitor and prevent fraud, abuse, and security incidents.
Legal Compliance: To enforce our terms, comply with legal obligations, and respond to law enforcement requests.

4. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Third-Party Websites

The Platform may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our Platform, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

8. Your Privacy Rights

If you are located in the European Economic Area (EEA) or the UK, you have the following rights:

Right to Access: Request copies of your personal data.
Right to Rectification: Request that we correct any information you believe is inaccurate.
Right to Erasure: Request that we erase your personal data (“Right to be Forgotten”).
Right to Restrict Processing: Request that we restrict the processing of your personal data.
Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you.

8.2 CCPA/CPRA (California Residents)

If you are a resident of California, you have specific rights regarding your personal information:

Right to Know: Request identifying the categories and specific pieces of personal information we have collected about you.
Right to Delete: Request the deletion of your personal information.
Right to Opt-Out: Request to opt-out of the sale or sharing of your personal information. (Note: We do not sell personal information).
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at policy@xuperson.com.

9. Children’s Privacy

Our Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you become aware that your child has provided us with personal information, please contact us.

10. International Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By providing your information, you consent to this transfer.

11. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or comments about this policy, you may email us at policy@xuperson.com or by post to:

Xuperson
contact@xuperson.com